Another bonus:
I had an issue with a quest being bugged and not being able to continue -- the GMs in Vanguard will usually appear in FRONT OF YOU and fix your problems within 4 hours, and never longer than 24 hours. Imagine, GMs that actually talk to you, that care about problems you encounter, that actually FIX things in a short period of time, that have wacky sense of humour -- for example a reply to my /petition:
Hello Cayne,
I am glad that I had the chance to speak with you in-game about your petition, and I am happy that my team of Elite Questing Gnomes have been afforded the opportunity to get out, stretch their legs and do what they do best; which is to slip "Somehow Fooled" for the URT Hero Mission into your quest journal. When you next log in, you should be able to return to Twyndy Thastran with the dire news from the light house and complete your mission. I apologize for any frustration that this may have caused, and please do not hesitate to let us know if we can be of any assistance to you in the future.
Safe travels,
GM Kotos
Ah I find that SO refreshing.